Orders


PLEASE BE SURE YOU ARE USING CHROME OR FIREFOX TO REGISTER AND PLACE ORDERS. INTERNET EXPLORER AMD OTHER BROWSERS ARE NOT SUPPORTED.

 

Stock searches, stock ordering and order searches can be conducted online. The online catalog is also available for browsing. You will need to register online for a new account, or login to an existing account, prior to ordering. All orders need to be placed online.

 

Registration

If you are a donor of a stock or if you have placed an order in the past at TAIR:
• User name will be your email address
• Reset your password
• Complete your personal information (see below)

If you are a new user:
• Sign up to place orders in the future.

To create an account, you and the Principal Investigator (PI) of your lab will need to add your personal information. If you are a K-12 teacher, you are considered a PI for the purpose of setting up an account. You must provide the following information before you can place an order:
• Your job title
• Your telephone number
• Your shipping and billing addresses
• Your shipping address in your native language, if you are located in China or if this will be required for delivery
• Your organization, if you are a PI
• Your PI, if you are not a PI

 

Ordering and Shipping 

Before placing an order, please review our fee structure and payment options. If you need to track your order, please select express shipping. We are unable to track any packages sent by regular mail.

For international orders, please check whether your country requires a permit or other documentation to import stocks. Seed stocks sent to some countries require a Phytosanitary Certificate, issued through the Ohio Department of Agriculture, or an import permit, issued by the recipient country. There may also be restrictions on special packaging such as dry ice.

You will receive an email confirmation when your order is placed and another email when the order is shipped. You can view the status of current and past orders from your user dashboard after logging in.

If you have any questions, please contact us. Please include your order number if your inquiry concerns an order.

 

Viewing Past Orders

All orders that you placed will be visible on your dashboard after you login. This includes all orders placed at TAIR. To search for your older TAIR orders, please add a "T" in front of the order number (i.e. TAIR order number - '123456', search here using 'T123456').